Prestige Beds | Bed Shops

01254 681 082
Working hours
Mon-Sat 9am-5pm Sun 11am-4pm


Please give us your feedback

4th July 2017, 4:34 PM
Gill C
I recently ordered a headboard from Dominic at your Burnley showroom which was delivered by Kev and Mitch.
I am very impressed by the customer service I received.
The fixing was not straightforward due to obsolete bolts and brackets required to attach the headboard to an older bed.
Kev identified the problem and made adjustments without hesitation. He also changed the legs on the base which made a notable improvement.
The professional manner of your employees and attention to detail was much appreciated and a credit to your company.
Thankyou for the excellent service

23rd March 2017, 6:40 PM
susan harney
sales negociator
sutton in Cravon
Professionalism at its best, from the sales shop to the delivery men Kev and Mitch, no pushy salesmen, just both helpful and informative. Bought a Ottoman lift up storage bed, Will not be able to beat the quality of the base and mattres anywhere.
Thanks Guys for all your help

30th October 2016, 6:56 PM
Sue harrison
From ordering to delivery the service was exceptional also a special mention to kev and mitch the delivery guys.

19th May 2016, 3:29 PM
Elizabeth Jones
A superb experience from start to finish.

At the showroom Gary managed to be attentive without being at all pushy.
He had both patience and knowledge, making my experience of Prestige Beds a very satisfying one.

The delivery men were equally professional, encountering a problem I hadn't even considered, my narrow twisty stairs.
A solution was readily supplied, although it became unnecessary in the end.

My bed garners positive remarks from everyone who has seen it, it looks very smart, but the best compliment is mine. It is so very comfortable and well worth the time necessary for it to be made.

Overall a very pleasant experience. Thank you.

1st May 2016, 8:02 AM
Darwen, Lancs
Got to say, Folks: Huge well done and thanks. Needing a new mattress, we visited two of your stores, THEN went to the Trafford Centre - and then came back to you. Should have done that in the first place, since, honestly, we've purchased mattresses from you in the past.

One of the things that always impresses me is staff who so obviously know their products and are passionate about them. Both your Alma Mill staff and those at the other Blackburn store were more than helpful. We came away well satisfied and look forward to sleeping much more soundly !

Outstanding - why go elsewhere when such excellence is nearbye ?

24th March 2016, 7:09 AM
Debbie Wilson
Social worker
High praise indeed for Prestige beds for their sales, after sales, delivery and customer service. My mattress developed a small fault and I emailed Presige via the email address, Richard contacted me the very same day. The asessors, (Kev & Mitch) came to inspect it the next morning and ascertained it could be replaced immediately. Kev was wonderful, taking into account that I am Deaf from texting me to let me know his imminent arrival, to speaking clearly an snaking sure he was looking at me, so I could Lipread when he was speaking to me. Replacement mattress arrived the very next morning. Richard at the office kept me updated via email.
Absolutely wonderful service from Prestige beds, the customer service is second to none and I would highly recommend this company to all my friends and family.
My grateful thanks for your speedy help with rectifying the issue and enormous personal thanks to Kev and Mitch for their assessment and exchange of the mattress.
Thankyou very much X

15th February 2016, 11:42 AM
Margaret Tate
Thank you once again for your excellent service. Everyone at Prestige is so friendly and helpful, and the two young men who delivered our new mattress were extremely pleasant, and efficient. We've been buying beds from you since 1972 and wouldn't go anywhere else!

28th May 2015, 5:16 PM
Mrs P White
Excellent sales staff and very good delivery men quick and very obliging took all rubbish away thank you

8th January 2015, 9:44 AM
G Maden
Top job to James and your delivery guys that came dead on time. No messing and top service. Cheers.

19th October 2014, 9:48 AM
Nikki Waddicor
I would just like to say a massive thank you for your efficient service you guys have done, in sorting out problems/­dilemmas. Your professionalism is wonderful. I will be highly recommending you to family and friends. Thanks again.

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