Testimonials

Dear Mr Dunne,
I would like to compliment your company and staff for the excellent service we received when we called into the Prestige Beds Preston showroom. Jane whom we dealt with was both patient and very helpful giving us time to browse, and whilst not being 'pushy' at, all was on hand with any help, information and advice that we needed. Our order was taken and duly delivered on time and installed for us, with our old beds being taken away as promised. The new beds are just what we wanted and were offered at a very fair price.
We feel that we have been treated very well indeed and having previously visited other companies outlets in our area found none to compare with yours. The whole experience was made pleasurable by everyone in your'e company that we have come into contact with and would ask that you pass on our thanks to them.
We would be more than happy to recommend them to anyone considering renewing their beds etc.

Dear Mr Dunne,

I would like to compliment your excellent company and in particular one member of staff, Jane.

My Wife and I visited the nearby competition who's staff were almost as irritating as estate agents and may as well have been selling a 2nd hand car! The staff we spoke to were clearly trying to apply a company led sales pitch and all failed miserably. Either coming across as fake (robotic almost) or even worse rude because they were not listening to whats my wife and I had to say. I thought the prices were ridiculous and could not fathom some of the prices they were presenting us with.

I had almost given up and saw the sign for Prestige Beds and we went into your shop. After having a quick look round we were approached by Jane. I was happy that she was listening to what my wife had to say and helped us make our decision in an efficient, friendly, courteous and professional manner. Jane clearly knew a lot about beds and mattresses and spent time helping us make a well informed decision. I was also surprised when a price against a like-for-like bed we had seen across the road came out significantly less. I was happy that when we had left the shop we had received a fair deal and was very clear on every aspect of how things were going to go ahead.

Through no fault of Prestige Beds the delivery came without some necessary parts. It was the centre supports for the bed. We spoke to Jane on the same day and she stayed on the case since we brought it to her attention. I was delighted to feel like I was being helped by someone that cared.

I can never remember receiving such good customer service where a company has rung me on several occasions to update me on the progress without me having to pester them.

I have already recommended your shop to friends, family and work mates and will not hesitate in coming back for another bed or mattress in the future.

Please pass on my thanks to Jane for the outstanding service we had received.

Just a note to say thank you for all your kind help and advice you gave us when we recently bought two very comfortable beds from you.

To the manager, I went into the Preston branch a week last Saturday with my husband and ordered a bed for my son. It arrived on Saturday and I just feel the need to get in touch and compliment you on your service from start to finish. Mark who served us originally was very helpful, Jane who I spoke to in the shop regarding the delivery was just delightful and a pleasure to speak to and the delivery lads were polite and helpful whilst putting the bed together. I will most definitely be telling everyone about the wonderful service we received from you. Everyone is quick enough to complain these days but nobody seems to want to compliment good service so I just wanted to pass on that I am a very satisfied customer.
Kind regards,
Andrea Barlow

Please convey my thanks to the gentleman who served me at the Padiham Branch of Prestige Beds on Monday 13th June. He was so kind, helpful, informative and such a diplomat!
I took delivery of my Sealy (Excel) single mattress yesterday (14th). It arrived at the time appointed, delivered by two handsome young men, who I guess possibly may have a second profession as members of "The Chippendales"? (or whatever the latest Group is!)
To top it all I enjoyed a comfortable and really restful good night's sleep last night.
So my thanks to Prestige Beds for the truly excellent customer service.
Regards and best wishes for the future.
Anne - R Gregson (Mrs)