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Product care

Do not bend or roll your new mattress; This will permanently damage the spring unit and will also invalidate your guarantee.

Let your new mattress breathe; This is simply to allow any condensation that may have occurred when packaged to escape. A couple of hours are all that is required.

Turn your mattress regularly; Unless you have bought an easy care non-turn mattress (which only needs rotating head to toe from time to time), it is important that you turn your mattress once a week for the first couple of months, and then monthly thereafter. This will prolong the life of your mattress and minimise impression marks.

Impression marks are perfectly normal; due to modern day mattress fillings being more sumptuous than ever before, impression marks may be initially pronounced in the predominant sleeping areas. Impression marks are quite normal and providing that the mattress is properly supported on a suitable base, will be minimised with regular turning.

Getting used to your new bed; Occasionally your first night’s sleep on a new bed may seem a little strange. You need to allow time for your body to adjust and nestle into your new bed. The length of time this takes depends on your sensitivity and speed to which your body adjusts to change, it can be within nights or maybe a little longer. But rest assured, once you have adjusted you will experience many good years of comfortable sleep.